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Troubleshooting Fitbit Sync Issue
How to troubleshoot Fitbit device sync issue? My Fitbit device is connected to my Windows computer, but no new tracking data showing up on Fitbit server. If you have registered your Fitbit device through a Windows computer, you can follow the following steps to troubleshot: 1. Try initiating a manua...
2021-08-25, 3207👍, 3💬

💬 2021-08-25 gerry: is a donagle needed to sync a charge 2

💬 2019-07-21 FYIcenter.com: @Ann, where do you see SU 14 in this article?

💬 2019-07-20 Ann Carr: What does SU 14 mean?

Fitbit Icons and Meanings
What do those Fitbit icons mean? Over the years, Fitbit has used a number of icons on their wearable devices and Website pages. Here is a list of Fitbit icons we have collected so far: Feet Symbol Steps walked (old version). Flame Symbol Calore burned. Heart Symbol Heart Rate. Lightning Active Minut...
2021-08-18, 184014👍, 56💬

💬 2021-08-18 Kay: There is a reindeer showing on my veryfitpro Fitbit?

💬 2021-08-17 Darcy: What does a number inside a circle mean?

💬 2021-07-22 Daris A Parks: wHY IS THE HEART RATE NOT SHOWING ANYMORE, THE CALORIES AND STEPS DOES

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Reading Sleep Data on Fitbit Dashboard
How to Read Sleep Data on Fitbit Dashboard? To view your sleep data: 1. Login to Fitbit server. 2. Click Log > Sleep in the menu. You will see your sleep of last night presented in a diagram. Fitbit Sleep Tracking Data The diagram shows: When you went to bed. How long it took you to fall asle...
2021-07-04, 1287👍, 1💬

💬 2021-07-04 Liv: My FitBit will un-waterlock itself and then it is difficult relock

Getting More Help on Fitbit Devices
Where to get more help on my Fitbit devices? To get more help on your Fitbit devices, go to https://help.fitbit.com/.   ⇒ Fitbit Charge Device ⇐ Reasons to Restart Fitbit Device ⇑ General Questions about Fitbit Devices ⇑⇑ Fitbit - Frequently Asked Questions
2021-06-26, 2087👍, 3💬

💬 2021-06-26 Peg: I lost my tracking info for my walk today. Can I get it back?

💬 2021-05-16 FYIcenter.com: @Teresa, read suggestions from How to Set the Time and Date on a Fitbit.

💬 2021-05-13 Teresa Stauble: How do I reset the Fitbit to show the current date and time? My Fitbit died due to not charging. I charged it up and the date an...

Fitbit - Frequently Asked Questions
Where to find answers to frequently asked questions about Fitbit devices? I want to understand more about Fitbit devices and how to use them correctly. Here is a collection of frequently asked questions and their answers compiled by FYIcenter.com team about Fitbit devices. General Questions about Fi...
2021-06-12, 7578👍, 4💬

💬 2021-06-12 Rita: I left my Fitbit in charger when I went on almost 3 hour walk this morning. How do input steps for this exercise?

💬 2021-05-19 Janice: My Fitbit has to be charged every morning. Why? Also don't appreciate the light coming on every time I turn over at night. Are t...

💬 2021-04-06 Doris Steadman: I wore my fitbit outside in 99 degree temps, it stopped showing the information and now I can barely see the digits except when ...

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Syncing Fitbit Device with Smartphone
How does my Fitbit device sync with the Fitbit app on my smartphone? The Fitbit app uses Bluetooth Low Energy (BLE) technology to sync with your Fitbit tracker. To initiate a sync, just open the Fitbit app on your mobile device. You must have Bluetooth enabled on your mobile device to sync your trac...
2021-05-21, 1708👍, 1💬

💬 2021-05-21 Sarah Rush: Handed down my charge 2 to a friend when I upgraded but it doesn’t want to let her set up an account

Registering Device through Fitbit Connect
How register my Fitbit device through Fitbit Connect? I have an account with Fitbit server, installed Fitbit Connect and Fitbit Dongle. If you have an account with Fitbit server with Fitbit Connect and Dongle installed, you are ready to register your Fitbit device in these steps: 1. Turn on the Fitb...
2021-02-01, 4275👍, 1💬

Running Fitbit Connect to Create new Account
How to run Fitbit Connect for the first time and create a new account on Fitbit server? I have Fitbit Connect installed on my Windows computer. If you have Fitbit Connect installed on your Windows computer, you can follow these steps to run it and create an account on Fitbit server. 1. Click on "Sta...
2021-02-01, 3652👍, 1💬

Charging a Fitbit Charge
How to charge a Fitbit Charge? You can charge a Fitbit Charge with the UBS charging cable: 1. Connect the USB connector of the cable to a UBS port of a computer or any UBS socket. 2. Connect the other end of the cable to the inside socket of the Fitbit Charge. Below is a picture of a Fitbit charging...
2021-01-02, 1900👍, 3💬

💬 2021-01-02 robert gordon: My Fitbit light is dim. Even when charged fully it remains dimly lighted. It is registered and insured.

💬 2016-06-25 FYIcenter.com: Hi Fred, There seems to be no report on the average life time of Fitbit devices. May be it should last for a year under normal u...

💬 2016-06-17 Fred Gate: What is the average battery life of the Fitbit Charge device?

General Questions about Fitbit Devices
Where to find answers to frequently asked questions about Fitbit devices? Here is a collection of frequently asked questions and their answers compiled by FYIcenter.com team for general questions about Fitbit devices: Uploading Tracking Data with Fitbit Syncing Fitbit Device with Smartphone Watching...
2020-08-01, 4932👍, 3💬

💬 2020-08-01 Gordon: 2200 steps for me, is a well tried and tested distance check for 1 mile; 16000 steps - 7.25 miles (which is checked against anot...

💬 2020-02-21 FYIcenter.com: @karen, maybe the battery life is near the end. Time to change the battery.

💬 2020-02-20 karen: what does the battery with an ! in it mean

What Is Exercise Mode on Fitbit Device
What Is Exercise Mode on Fitbit Device? Exercise mode works similar to the trip mode on a car's odometer. For example, if you put your tracker in exercise mode and go for a run, once you stop exercise mode at the end of the run and sync your data, you will see the "Workout" in your exercise history ...
2017-01-24, 1374👍, 0💬

Reasons to Restart Fitbit Device
When should I restart my Fitbit tracking device? You should consider to restart your Fitbit tracking device, if you experience one of the following problems: Your tracker is not syncing Your tracker is not responding to movement Your tracker does not respond even when in a charger Your tracker has a...
2017-01-24, 1207👍, 0💬

Tracking Sleep with Fitbit Charge
How to use Fitbit Charge to track sleep? Your Fitbit Charge automatically tracks the hours you sleep and your movement during the night to help you understand your sleep quality. You don’t need to press any buttons or otherwise enter a “sleep mode” to begin tracking sleep. Simply wear your...
2017-01-24, 1177👍, 0💬

Restarting Fitbit Charge
How do I restart my Fitbit Charge? I think it is not syncing tracking data to Fitbit server. If you need to restart your Fitbit Charge, you can follow these steps: Plug your charging cable into the USB port and insert the other end into the port on the back of your Fitbit Chargeâ„¢. Your Charge wil...
2017-01-24, 1061👍, 0💬

Using Exercise Mode Fitbit Charge
How to start and stop exercise mode on my Fitbit Charge? I want to use it to record my running activity. To start exercise mode on your Fitbit Charge before you start to run: Press and hold the button until a stopwatch icon appears. The timer starts counting immediately, and elapsed time appears. To...
2017-01-24, 940👍, 0💬

Quick Way to See Time on Fitbit Charge
What is the quick way to see time on my Fitbit Charge? I don't want to press the button to see time. You can use the Quick View feature on Fitbit Charge to see time without pressing the button. Just turn your wrist towards you quickly and the time will appear for few seconds, as illustrated in the p...
2017-01-19, 1611👍, 0💬

Installing Fitbit Bluetooth Dongle on Computer
How to install Fitbit Bluetooth Dongle on my Windows computer? Fitbit device comes with a Bluetooth Dongle that allows you to connect your Fitbit device to a Windows computer. But you need to install the Dongle to the computer with these steps: 1. Insert the Dongle into a USB port on your Windows co...
2017-01-19, 3842👍, 0💬

Fitbit Charge Device
Where to find answers to frequently asked questions on Fitbit Charge devices? Here is a list of frequently asked questions and their answers compiled by FYIcenter.com team on Fitbit Charge devices: Fitbit Charge - Wireless Activity Wristband Charging a Fitbit Charge What Is Needed to Sync Fitbit wit...
2016-12-02, 1462👍, 0💬

Watching Tracking Data on Fitbit Server
Where to go to see my Fitbit tracking data? My Fitbit device is connected to the Fitbit dongle on my computer. Your Fitbit tracking data is uploaded to the Fitbit server automatically. So you need to login to the Fitbit server to see your tracking data: 1. Go to https://www.fitbit.com/login 2. Enter...
2016-02-26, 2033👍, 0💬

Syncing Interval of Fitbit Device
How often does my Fitbit device sync automatically? Your Fitbit tracker syncs with Fitbit Connect every 15 minutes if it is near your computer and has new data. Your tracker syncs with the Fitbit app every time you open the app, or periodically throughout the day if you have all-day sync turned on. ...
2016-02-24, 1312👍, 0💬

Offline Duration of Fitbit Device
How long my Fitbit device can stay offline without sync? A daily sync is recommended but not required. All Fitbit trackers can record detailed minute-by-minute data for seven days, so if you're able to sync weekly your complete minute-by-minute-data will be available. For trackers that monitor heart...
2016-02-24, 1294👍, 0💬

Syncing a Fitbit Device to both Phone and Computer
Can I sync my Fitbit device with more than one phone or computer? You can sync your tracker with any compatible mobile device or computer that meets syncing requirements. Note that if your mobile device is "bonded" to your tracker, you'll need to disable the bond before you can sync with another dev...
2016-02-24, 1952👍, 0💬

What Is Needed to Sync Fitbit with Windows
What Is Needed to Sync Fitbit with Windows? I bought a new Fitbit Charge and I want to Sync it with my Windows computer. To Sync your Fitbit device with a Windows computer, you need the following: Download and install Fitbit Connect. Run Fitbit Connect to sign up with Fitbit server. Install Fitbit B...
2016-02-24, 1655👍, 0💬

Installing Fitbit Connect on Windows
How to download and install Fitbit Connect on my Windows computer? I need it to sync my Fitbit device. To sync data from Fitbit device to a Windows computer, you need to download and install Fitbit Connect application: 1. Go to http://www.fitbit.com/setup. 2. Scroll down to the "Don't have a mobile ...
2016-02-24, 1556👍, 0💬

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