What Are Common Form Tools Installation Issues?

Here is list of common issues found during Form Tools installation.

1. System Check failed on "upload" and "cache" folders. You are getting this issue because the Web server does not have "write" permission on those folders. You need to log in to the operating system as Administrator to give permissions. For example, "sudo chmod 777 ./upload" on a macOS or Linux system.

2. MySQL connection failed with the "mysqli_connect(): (HY000/2002): No such file or directory" error. You are getting this issue because the PHP mysqli_connect() function is not able to conver "localhost" to IP address. You need to use IP address directly as 127.0.0.1.

2. MySQL connection failed with the "No such file or directory" error. You are getting this issue because the PHP MySQL module is not able to conver "localhost" to IP address. You need to use IP address directly as 127.0.0.1.

3. MySQL connection failed with the "Server sent charset unknown to the client" error. You are getting this issue because the MySQL server is not configured to use the standard "utf8" character set encoding. You can use following MySQL commands to review and fix the configuration.

mysql> SHOW VARIABLES LIKE 'character%';

| Variable_name            | Value        |
+--------------------------+--------------+
| character_set_client     | utf8         |
| character_set_connection | utf8         |
| character_set_database   | utf8         |
| character_set_results    | utf8         |
| character_set_server     | utf8         |
| character_set_system     | utf8         |

4. Configuration failed to create the config.php file. You are getting this issue because the Web server does not have "write" permission on the "global" folder. You need to log in to the operating system as Administrator to give permissions. For example, "sudo chmod 777 ./global" on a macOS or Linux system.

 

⇒ Form Tools Page Timed Out

⇐ Setup Form Tools Core

⇑ General Questions on Form Tools

⇑⇑ Form Tools - Frequently Asked Questions